Frequently Asked Questions
Everything you need to know about your tech upgrades at OhSnap Shop.
How long does shipping take for my new gadgets?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days. All orders include a tracking number sent via email.
What is the return policy for electronics?
We offer a 30-day return policy on all electronics. Items must be returned in their original packaging with all accessories and manuals included to qualify for a full refund.
Do your products come with a warranty?
Yes, all hardware purchased through OhSnap Shop comes with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
Are your electronics certified and authentic?
Absolutely. We only source products directly from authorized distributors and manufacturers to ensure that every item in our shop is 100% authentic and safety-certified.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I cancel my order after it has been placed?
Orders can be cancelled within 2 hours of placement. After this window, the order has likely entered our automated fulfillment process and will need to be processed as a return instead.